New Boards cannot update - no rootfs label found

I’m sure I missed a step, but cannot find it. I’m on windows 10 laptop. I run the provisioning qdl then the full download. Everything seems successful, but on boot, in the serial output, the chatbots are telling me its missing the otaroot label. My buddy says i’m stuck in the safe boot. any hints?

logs here:

powershell log:

serial port log:

Thank you,

We are currently syncing this issue internally.

In the log2 powershell.txt file,the command you used was:

<pathToQDL>\QDL.exe prog_firehose_ddr.elf rawprogram0.xml rawprogram1.xml rawprogram2.xml rawprogram3.xml rawprogram4.xml rawprogram5.xml rawprogram6.xml patch1.xml patch2.xml patch3.xml patch4.xml patch5.xml patch6.xml

The correct command is:

<pathToQDL>\QDL.exe prog_firehose_ddr.elf rawprogram0.xml rawprogram1.xml rawprogram2.xml rawprogram3.xml rawprogram4.xml rawprogram5.xml rawprogram6.xml patch0.xml patch1.xml patch2.xml patch3.xml patch4.xml patch5.xml patch6.xml

It appears that patch0.xml was overlooked; please try again.

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