Rubik Pi 3 board failure after connecting USB-C hub and USB mouse

Hello,

We need your help diagnosing a Rubik Pi 3 board failure.

The issue occurred after we connected a USB hub to the USB-C port and a mouse to a USB-A port. The board no longer appears to boot, and the debug/RGB LED does not light. The USB-C hub and mouse also no longer work.

During inspection, we found U1100, U1101, and U1102 (SY6288F1ABC USB power switches) shorted. We removed the three ICs, after which VCC_5V0 became available again. We have not bypassed the switches.

Our current measurements are:

Test point Measured voltage
TP602 12 V
TP603 5 V
TP604 (SOM_VBATT ) 4 V
TP605 3.3 V
TP800 (1V8) 0 V

Despite the main rails being present, the board still shows no apparent boot activity. Could you advise:

  1. What could cause all three USB power switches to fail during this connection?
  2. What should we check next to determine why the SoM’s 1.8 V rail is absent?

Best regards,
Huy

Hi qhuyduong

  1. It is speculated that EOS (electrical overstress) may have caused the device to fail.
  2. Are there any relevant fault logs currently available?
  3. May I ask if you have checked the waveform of Vreg_L18B?

BRs.